Welcome to the Publisher Hero Learning Dashboard!

Everything you need to learn the basics, master the platform, and try out some advanced features as well.

You'll be closing more deals and renewing more clients in no time :-)

Crash Course: Quickly Learn Pub Hero Basics

This crash course walks you through the most important components of the Pub Hero platform from start to finish

Go Deeper and Learn The "4-Core" Pub Hero Functions

Get a detailed breakdown of each section of the Pub Hero platform Inside the Rapid Activation Course

What's Inside:

Get Started - Optimize Your Settings

  • Pub Hero App Overview (Web App)

  • LeadConnector App Overview (Mobile App)

  • Turn On & Customize Your Notifications

  • How to setup granular notifications beyond the standard notifications in your account

  • Add Your Quick Links to Your Bookmarks & Mobile Device

  • How to get 24/7 Support

  • How to search our Video Tutorials and Knowledge Base Library

Conversations + Contacts

  • Setup Your Email 2-Way Sync

  • How Email is Structured: 1-1 versus Bulk Email Campaigns

  • Conversations: Navigating Your Inbox (Web App)

  • Conversations: Navigating Your Inbox on LC Mobile App

  • How to Send Emails & SMS Messages

  • How to Send Emails & SMS Messages on the LC Mobile App

  • How to Make Phone Calls

  • How to Make Phone Calls on the LC Mobile App

  • Setup Your Notifications Preferences for Phone Calls, SMS, and Emails

  • Send Your First Email & SMS Campaign to Your Clients

  • Send a mass email via contacts

  • Send a mass text message via contacts

  • Send an email campaign using campaigns/templates

  • Send a Group text message via Conversations

Contacts & Smart Lists

  • How to Upload Contacts/Leads in Bulk with a CSV File

  • Import Your Contacts from Portal to Pub Hero

  • Create Your Contact Smart Lists

  • Organize & Modify Your Contact Smart Lists

  • Manually Add a New Contact

  • Manually Add a New Contact using the LC Mobile App

  • Add a New Contact with the Intake Form & Add them to Your Call List

Opportunities (CRM) - The Sales Pipeline

  • Big Picture - How The Sales Pipeline is Structured

  • Opportunities: Detailed Breakdown of The Sales Pipeline

  • Overview of the Sales Pipeline inside Opportunities

  • How to navigate and move Opportunities forward

  • How to create additional users in your account

  • How to setup those additional users in your Custom Values

  • How to Use the New Lead Manual Intake Form (and assign to specific users, or add to campaigns)

  • How to setup your additional users in the Manual Intake Form workflow (automation)

  • How to assign all new contacts / inbound leads to a default user (yourself) and add followers

Calendars: How They Work

  • Connect Your Calendars and Video Conferencing Accounts

  • Setup or Modify Your Individual Availability

  • Setup or Modify Your Calendar-Specific Availability

  • Schedule Appts. On Your Calendar

  • Automated Reminders from Calendar Bookings

  • How To Cancel or Reschedule an Appt.

  • How to customize your Calendar Reminder sequences

Enroll Contacts Into Automated Campaigns

  • Overview of the Pre-Built Nurture Campaigns + "Cheat Sheet"

  • How to Order Leads in the Pub Hero System + Auto-Enroll in Cold Outreach

  • How to Upload Leads in Bulk to Nurture Campaigns with a CSV File

  • How to Upload Contacts in Bulk with a CSV File

  • Use tags to enroll contacts into specific Drip campaigns

  • Advanced contact upload / smart list management with tags

  • How to customize your NURTURE sequences

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